Help Center
  • Getting Started
    • What is Coinplus and how it works?
    • What are Secret 1 and Secret 2 and when to use them?
    • How to connect your first Coinplus Card?
    • How to receive crypto on the Coinplus card/bar?
    • How to send crypto from the Coinplus wallet?
  • Connect Card/Bar
    • How can I connect another Coinplus Card/Bar?
    • How to connect a Coinplus Card with a QR code?
    • How to connect a Coinplus Card/Bar manually?
  • Wallet Settings
    • Where can I find my wallet address?
    • How can I change the color of my card?
    • Where can I find my private key?
    • How to remove a card/bar from the app?
  • App Security
    • How to turn on the App passcode
    • How to turn off the App passcode
    • How to change the App passcode
  • FAQ
    • How to send crypto from the activated Coinplus wallet?
    • Can I damage my card?
    • What if I lost my card?
    • Who has access to my private key?
    • Is Coinplus safe?
    • How to detect a fake Coinplus card and avoid scams?
  • Vocabulary
    • Wallet address
    • Private key
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  • Purchase from Authorized Sources
  • External Signs Verification
  • Packaging
  • Card
  • Authenticity Check
  1. FAQ

How to detect a fake Coinplus card and avoid scams?

In this article, you will learn how to check the authenticty of your Coinplus wallet and avoid scams.

Ensuring the authenticity of your Coinplus wallet is crucial for safeguarding your crypto assets from potential scams. In this guide, we'll explore key strategies and indicators to help you detect a fake Coinplus card, ensuring the security of your digital investments.

Purchase from Authorized Sources

We strongly advise purchasing Coinplus cards only from our official website or verified resellers. Checking the authenticity of the card during the purchase is highly recommended. Please note that Coinplus holds no responsibility if you buy a fake card from an unofficial source, and we cannot be held accountable for any financial losses incurred.

External Signs Verification

Packaging

  1. First Layer:

    • Ensure the first layer of packaging is undamaged.

    • Confirm the integrity of the tear strip.

  2. Second Layer:

    • Open the tear strip and check the second layer of packaging.

  3. Inside the Slider:

    • Open the slider and verify the presence of the card.

    • Confirm the user manual is written on the slider.

    • Ensure the QR code redirects to the official Coinplus App on the App Store/Google Play.

Card

Front Side:

  • Confirm the card color matches the one written on the packaging.

  • Verify the presence of the Coinplus logo and NFC icon.

  • Ensure you can feel the lines on the card in the corners.

Back Side:

  • Confirm the integrity of security labels.

  • Check for readable Secret 1 and Secret 2 on the security labels.

  • Verify the visibility of the wallet address, QR code, serial number, and Coinplus logo.

  • Confirm the text is shown under the wallet address field.

Authenticity Check

For the most accurate verification, use the Coinplus App:

  1. Connect Wallet:

    • Click "Connect Wallet" and tap the card on your phone.

    • Confirm the card is displayed with matching color(orange/white/black)

    • If not shown or colors don't match, the card is likely fake.

  2. Save to Wallet:

    • Click "Save to Wallet."

    • If the card is fake, you'll receive a message and won't be able to connect to the app.

  3. Transaction Check:

    • Click on the transactions button and select "Send"

    • If the card was not produced by Coinplus you will receive a message and there's a high risk that it's fake.

If you don't have the Coinplus App:

  1. Tap on Phone:

    • Tap the card on your phone.

  2. Click on the Link:

    • If the link doesn't appear, the card is not authentic.

  3. Check Card Condition:

    • Ensure the card condition is listed as "New."(for more details about condition click here)

    • If it's marked as "Used," security stickers may have been revealed, indicating a potential fake.

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Last updated 1 year ago

For any inquiries, contact us at 🚀

support@coinplus.com